Your company has just made a complementary acquisition. It is extending its skills by buying either a supplier or a technology partner, and in all cases a company with a strong expertise. The two entities have different business models, because they have specific underlying skills, key assets, offerings and customers. So when you announce the […]
Who hasn’t heard sales colleagues boasting of having taken advantage of their customer’s poor organisation or limited skills? You’ve laughed heartily, and you may also have congratulated the sales person for their cunning move. And then, on reflection, a feeling of unease sets in: how does the customer feel about it? This situation actually takes
Making money off my customer’s weaknesses: rewarding, profitable,but not sustainable! Read Post »
The strategic plan describes the company’s ambitions over a period of 3 years or more, and allocates resources to the projects that will make the greatest contribution to achieving them. It is a dense, difficult and tedious exercise. In view of the rapid changes taking place in the company’s environment, we may well wonder whether
Is it still worth making a strategic plan? Read Post »